Research & Publications
Users want a seamless onboarding, while feeling safe from fraud. We interviewed 304 users in Ghana and worked with YUX and Appruve for tips on improving user experience when signing up on mobile applications.
Interview with Aissatou Dione, User researcher at YUX. Why did you choose the topic "women and finance"? During team buildings, we are used, as a whole team, to discussing topics that we find interesting and want to dig into.
Fears, needs and reactions to COVID-19 in Dakar. In depth-analysis of 252 phone surveys to spark initiatives against the pandemic together.
Favorite games, devices used, African characters, money and time spent… With the adoption of smartphones by the youth, is the next digital upsurge in the gaming sector? It is already underway.
Scrolling or swiping? Ad-free or banners? Emoji or text? This study reveals key insights on the ideal User Experience for the new generation.
The use of mobile phones has altered the economic landscape. But the potential often remains unfulfilled. Street vendors reveal digital solutions.