Research Operations Assistant

Experience
Junior
Location
Kigali or Nairobi
Contract Type
Full-time contract
 

About YUX

YUX is a pan-African research & design company that mixes behavioral sciences, human computer interaction and machine learning to co-create tech and AI products tailored to African communities. Started in Senegal, YUX is today a team of 40 people spread across Dakar, Abuja, Kigali, Nairobi, and Accra and they partner with Google, TikTok, Wikipedia, Meta, GSMA, Gates Foundation, UNICEF and many local startups for projects in health, education, agriculture and fintech. To make research accessible and scalable, YUX also created the user insights software LOOKA, a data annotation platform kitala.ai, and the YUX Design Academy. Get in touch at yux.design. 


What are we looking for

We are currently developing a project in Rwanda with a vital purpose: to improve access to healthcare for underserved populations by developing digital tools that help people seek and receive care. We are looking for an Research Operations Assistant to ensure the seamless execution of this initiative on the ground.
 

Your missions

As the Research Operations Assistant, you will be the backbone of our local activities, ensuring that our research and logistics run without a hitch. Your core responsibilities include:

  • Participants recruitment and Management: Support the recruitment and management of research participants for both on-site activities and online engagements.
  • Financial Administration: Handle precise expense tracking for the project in the country of operation to ensure budget compliance.
  • Payment Coordination: Manage participant payments within Rwanda, and potentially across East Africa, ensuring everyone is compensated accurately and on time.
  • On-Ground Logistics: Coordinate all local logistics, including venue scouting, transportation, and equipment handling to support our research and design teams.
     

Qualifications 

  • Previous experience in operations, or project coordination.
  • You must be highly organized and capable of managing multiple moving parts simultaneously while meeting tight deadlines.
  • Ability to communicate clearly and professionally with both internal teams and external project participants.
  • A strong interest in UX and Human-Centered Design (HCD) is a significant advantage.
  • Deep familiarity with the Rwandan or Kenyan context, particularly in Kigali and surrounding areas.
  • Fluency in English is required. Fluency in Kinyarwanda or Swahili is preferred.
     

Other stuff

  • 3 months Full-time contract
  • Women candidates are strongly encouraged to apply
  • We offer competitive salaries plus great, non-material benefits - read more about it here - however we’re still a self-funded African SME, so don’t apply if you're still somewhat attracted by big corporate or NGO money, cars and suits!.

Are you interested?

Please send your CV, and a few words of motivation (not a formal letter!) by clicking on the Apply now button below. Good luck!