State of User Research in Africa 3rd edition (Part 1)

Explore the dynamic world of African UX design, where innovation meets user-centered solutions.
Dive into the research practices and ethical considerations that shape the industry, the challenges designers face, and the salaries and education that define their careers. From navigating cultural diversity to crafting cutting-edge designs, this journey showcases the resilience and creativity of Africa's UX design landscape.
A report in 2 parts

134

survey answers

10

indepth interviews

23

countries

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SoUX Research in Africa 3r edition Part 1

Made possible thanks to: 

 

Our community partners


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Interesting insights from the report

Expanding Horizons of UX

UX roles are penetrating more industries  Gaming and Entertainment, Property Technology (PropTech), e-Gov tech, and HR tech platforms, showcasing the broad spectrum of opportunities and the far-reaching influence of UX.

Diverse Pathways to UX

The UX field attracts individuals from varied backgrounds—teaching, healthcare, anthropology, data science—indicating a rich diversity of skills. Alot more are beginning their careers directly in UX research signifies its established status as a distinct career path.

The Hybrid Work Conundrum

More people are returning to the offices in a hybrid work arrangement, fusing the interactive benefits of office environments (depending on your view) with the autonomy and flexibility of remote work. - is this a subtle strategy for RTO?

The Growing State of User Research in Africa

Inspired by the need to document the growing demand and to better understand user research on the continent, we launched 2 editions of the first report on the State of User Research in Africa.

What started as the exploration of tools and challenges has evolved into a documentation of the state of the industry with 

 

1 - WHO IS DOING UX?

Explores contributors, progression levels, emerging sectors pioneering UX research in Africa

 

2 - PATHWAYS INTO THE UX INDUSTRY

Explores contributors, progression levels, emerging sectors pioneering UX research in Africa

 

3 - MONEY MATTERS

Explores salary Structures, and Economic Hurdles in the UX Profession in Africa.

 

4 - HOW IS UX DONE?

Explores methods, tools and challenges in African UX Research Practices

Why we surveyed UX practitioners in Africa?
 

134 respondents


16% nigeria
 


8% Egypt
 


17% Kenya
 


11% Senegal
 


16% Ghana
 


Rest of Africa
 

 

In this study, our primary emphasis was on user research, a critical yet frequently neglected aspect in the discourse surrounding the development of services tailored to users' needs and suitable for their environments.Our aim is to assist researchers, product managers, and designers in gaining insights from their colleagues, enhancing their methodologies, and advocating for user engagement within their organizations.The findings presented in this report stem from a blend of qualitative and quantitative research methods carried out extensively across Africa.Throughout this year, we have established partnerships with numerous communities, with the aspiration of advancing discussions on UX design and research.

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